Visit our Contact Us page for more contact information, emergency phone numbers, or to email a customer service representative.
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New Commercial Service
To establish commercial service, please complete the application below and submit it, along with a copy of your driver’s license, via fax at 979-821-5781, or via email at contactBTU@btutilities.com. Please allow 1-2 business days for processing.
If you have any questions, please contact BTU Customer Service at 979-821-5700. Business hours are Monday through Friday from 8:00 AM to 5:00 PM.