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Did you know you can manage your utility bill online by logging onto our website at btutilities.com and setting up your own username and password? You can pay your bill, view your consumption, email BTU Customer Service questions, and much more.<\/p>\n"},"library":"H5P.Text 1.1","metadata":{"contentType":"Text","license":"U","title":"Untitled Text"},"subContentId":"1b19e916-8331-44cb-aa14-9205b120aea7"}],"header":"BTU Mailing Address, Phone Number, and Office Hours"},{"position":{"x":76.5446224256293,"y":2.9304864145097564},"alwaysFullscreen":false,"content":[{"params":{"text":"

This section has information about your account.<\/p>\n\n

Your BTU account number will assist you when calling in to inquire about your account or to make a payment through the Interactive Voice Response (IVR) system. <\/p>\n\n

Each location in the BTU service area has a billing cycle number associated with it. This cycle number determines the approximate day of the month your utility meter is read.<\/li>\n\t
The Invoice Date is the date that your bill was generated.<\/li>\n\t
The Due Date is the date that full payment must be submitted by to avoid a 5% late fee.<\/li>\n<\/ul>\n"},"library":"H5P.Text 1.1","metadata":{"contentType":"Text","license":"U","title":"Untitled Text"},"subContentId":"b87fd802-7e76-4180-a005-720e21271a9e"}],"header":"Account Summary"},{"position":{"x":20,"y":15.01200960768615},"alwaysFullscreen":false,"content":[{"params":{"text":"
A break down of your most recent payment, any leftover balance from previous bills (if applicable), and new charges for your most recent service dates. Your BTU bill includes your electic balance, water balance, and fees for other city services like trash and wastewater for your convenience, but BTU only provides electric services. Please direct all questions regarding water and other service charges to the appropriate office at the City of Bryan.<\/strong><\/p>\n\n

Your monthly BTU bill now has a fresh, new look!